One back office for client onboarding, KYC, MT5 operations, IB networks, deposits and withdrawals — so your team runs the business from one place instead of five.
Each area of the CRM is built around a daily brokerage task. Scroll to walk through them.
01 / 08
Every client, one list
See verification status, contact details and registration date at a glance. Create an MT5 account for a verified client, edit details, or open their full profile without leaving the list.
MT5 account creation per client, into the right trading group
Verified and unverified counters for the whole book
Password management with reset from the back office
crm.yourbrokerage.com/clients
BACK OFFICE
Dashboard
Clients
MT5 Accounts
KYC
Deposits & Withdrawals
Payment Methods
Groups
IB Partners
Trades
Support
Settings
ClientsAll registered users
Export
Total users1,284
Verified1,102
Unverified182
MT5 accounts1,960
Client listSEARCH · FILTER
Client
Country
KYC
MT5
Action
C-1042 · a.khan@example.com
UAE
Verified
2
Create MT5
C-1101 · r.mehta@example.com
India
Pending
0
View
C-0977 · l.ortiz@example.com
Mauritius
Verified
1
Create MT5
C-0950 · j.chen@example.com
Singapore
Rejected
0
View
Illustrative interface with sample data
02 / 08
KYC that keeps onboarding moving
Review front and back document images inline, approve or reject with a comment, and keep a reviewed history per client — pending and reviewed queues stay separate.
Inline document preview
Timestamped approval comments
Automatic KYC through an integrated provider on the Unlimited plan
crm.yourbrokerage.com/kyc-applications
BACK OFFICE
Dashboard
Clients
MT5 Accounts
KYC18
Deposits & Withdrawals
Payment Methods
Groups
IB Partners
Trades
Support
Settings
KYC applicationC-1101 · Pending review
RejectApprove
Identity documentPASSPORT
FRONT
BACK
ReviewAUDIT TRAIL
Submitted by client09:12
Assigned to compliance09:30
Comment: address proof matches10:02 · reviewer
QueuePENDING / REVIEWED
Client
Document
Submitted
Status
C-1101
Passport
Today 09:12
Pending
C-1099
National ID
Today 08:40
Pending
C-1042
Passport
Yesterday
Approved
Illustrative interface with sample data
03 / 08
Deposits and withdrawals, under control
Pending and processed requests sit side by side, filterable by MT5 ID, method and status. Finance sees the wallet or bank details for each request before approving it.
Pending queue separated from processed history
Wallet and bank details visible per request
Export transaction history to Excel for reconciliation
crm.yourbrokerage.com/deposit-withdrawal
BACK OFFICE
Dashboard
Clients
MT5 Accounts
KYC
Deposits & Withdrawals
Payment Methods
Groups
IB Partners
Trades
Support
Settings
Deposits & withdrawalsRequests and history
Export to Excel
Pending deposits6
Pending withdrawals4
Processed today$41,900
Rejected1
Pending queueMT5 ID · METHOD · STATUS
Ref
MT5 ID
Method
Amount
Status
W-3318
70188
Bank wire
$1,200.00
Pending
D-5524
70214
USDT TRC20
$5,000.00
Verifying
D-5523
70201
UPI
$250.00
Pending
W-3317
70119
USDT TRC20
$900.00
Approved
Illustrative interface with sample data
04 / 08
Payment methods, organised
USDT wallets, UPI accounts and bank accounts submitted by clients arrive in one request queue, so finance can approve payout destinations without spreadsheets.
Crypto, UPI and bank account requests in one place
Request counters per method
PSP integrations included per plan (5 on Standard, 10 on Unlimited)
crm.yourbrokerage.com/payment-methods
BACK OFFICE
Dashboard
Clients
MT5 Accounts
KYC
Deposits & Withdrawals
Payment Methods
Groups
IB Partners
Trades
Support
Settings
Payment methodsClient payout accounts
MethodsENABLED
USDT (TRC20) wallets
UPI accounts
Bank accounts
Card PSP
Account requestsAWAITING REVIEW
USDT7
UPI4
Bank2
Client payment accountsREQUESTS
Client
Type
Details
Status
C-1042
USDT
TQx9…7Fa2
Review
C-0977
Bank
•••• 4410
Approved
C-1101
UPI
rmehta@upi
Review
Illustrative interface with sample data
05 / 08
MT5 groups, mapped to your offering
Mirror your MT5 server's trading groups — standard, ECN, cent or custom leverage tiers — inside the CRM, so new accounts always land in the correct group.
Group structure synchronised from MT5
Edit or retire groups in a couple of clicks
Assign at registration or later
crm.yourbrokerage.com/groups
BACK OFFICE
Dashboard
Clients
MT5 Accounts
KYC
Deposits & Withdrawals
Payment Methods
Groups
IB Partners
Trades
Support
Settings
Trading groupsMirrored from MT5 server
+ Map group
GroupsSYNCED
MT5 group
Label
Currency
Leverage
Clients
real\standard-usd
Standard
USD
1:100
642
real\ecn-usd
ECN
USD
1:200
311
real\cent-usc
Cent
USC
1:500
120
demo\standard
Demo
USD
1:100
887
Illustrative interface with sample data
06 / 08
Trade history from MT5
Balance, equity, margin, free margin and floating P/L per account, with closed orders and filters by date, symbol and status.
Trade data synchronised from your MT5 server
Account health at a glance
Filter by date range, symbol and order status
crm.yourbrokerage.com/trades
BACK OFFICE
Dashboard
Clients
MT5 Accounts
KYC
Deposits & Withdrawals
Payment Methods
Groups
IB Partners
Trades
Support
Settings
Trade historyMT5 account 70214
Balance$12,480.00
Equity$12,915.40▲ $435.40
Margin$1,020.00
Free margin$11,895.40
Closed ordersFILTER: 7 DAYS
Ticket
Symbol
Type
Volume
Profit
#884102
EURUSD
Buy
1.00
+$212.00
#884077
XAUUSD
Sell
0.20
+$96.40
#883990
GBPUSD
Buy
0.50
−$58.50
Illustrative interface with sample data
07 / 08
A support desk inside the CRM
Client tickets land in the admin panel next to the client's record. Reply by text or voice note and close the ticket when it is resolved — no separate helpdesk login.
One inbox for every ticket
Voice-note replies alongside text
Ticket status from open to closed
crm.yourbrokerage.com/support
BACK OFFICE
Dashboard
Clients
MT5 Accounts
KYC
Deposits & Withdrawals
Payment Methods
Groups
IB Partners
Trades
Support3
Settings
Support deskTicket #T-208 · Withdrawal timing
Close ticket
ConversationOPEN
Hi, when will my withdrawal W-3318 be processed?
0:18
It has been approved by finance and is now with the bank.
Inbox3 OPEN
Ticket
Subject
Status
T-208
Withdrawal timing
Open
T-207
KYC document
Replied
T-205
MT5 password
Closed
Illustrative interface with sample data
08 / 08
Administrative control
Give Super Admin, finance, compliance and support staff only the access their desk needs, and keep a timestamped record of what changed and who changed it.
Role-based admin access
Activity feed and audit trail
Manager seats: up to 12 on Standard, unlimited on Unlimited
crm.yourbrokerage.com/settings/roles
BACK OFFICE
Dashboard
Clients
MT5 Accounts
KYC
Deposits & Withdrawals
Payment Methods
Groups
IB Partners
Trades
Support
Settings
Roles & permissionsAdmin settings
Role: Finance8 USERS
View deposits & withdrawals
Approve withdrawals
Edit client profile
Review KYC
Manage IB commissions
Audit logLATEST
Super Admin updated role “Finance”12:40
Withdrawal W-3317 approved12:31 · finance.lead
KYC #2 modified11:04 · compliance
Illustrative interface with sample data
MT5 integration
A dedicated bridge to your MetaTrader 5 server
The Open API Bridge connects to your MT5 server with a manager login and exposes the operations your back office needs — account creation, group mapping, balance operations and trade data — through a documented API.
Create MT5 accounts from the CRM or your own systems
Post approved deposits and withdrawals as balance operations
Read accounts, groups, positions and closed trades
The API documentation is available to clients after sign-in.
api.yourbrokerage.com/console
Open API BridgeRequest log
# Illustrative request — see the client documentation for exact endpointsPOST /v1/mt5/accounts
Authorization: Bearer ••••••••
{
"group": "real\\standard-usd",
"leverage": 100,
"name": "C-1042"
}
# 201 Created
{ "login": 70214, "status": "created" }
Bridge statusLIVE
MT5 server connectionConnected
Server loginAuthorised
Webhook deliveryHealthy
Last sync12:44:08
Illustrative interface with sample data
IB network
Grow through partners — without spreadsheet commissions.
Approve introducing brokers, give each one a referral link and let commissions calculate per lot across every tier. Partners follow their own results in the partner area.
crm.yourbrokerage.com/ib/dashboard
BACK OFFICE
Dashboard
Clients
MT5 Accounts
KYC
Deposits & Withdrawals
Payment Methods
Groups
IB Partners
Trades
Support
Settings
IB partnersNetwork & commissions
Approve IB
Approved IBs46
Pending3
Referred clients512
Commission (MTD)$9,420
Partner treeMULTI-TIER
Gulf PartnersL1$10.00/lot
Sub-IB · NoorL2$4.00/lot
Sub-IB · RaviL3$1.50/lot
Sub-IB · ElenaL2$4.00/lot
Commission ledgerTHIS MONTH
IB
Lots
Amount
Gulf Partners
612.4
$6,124.00
Noor
498.0
$1,992.00
Elena
326.0
$1,304.00
Illustrative interface with sample data
Referral links
A unique link for every approved IB. Clients who sign up through it are attached automatically.
Partner dashboards
Partners see their clients, trading volume and earned commission in their own area.
Commission reporting
Per-lot rates, a commission ledger and a separate queue for IB withdrawals.
Multi-tier partners
Sub-IB levels with their own rates, and clients can be moved between IBs when needed.
Your brand on the front. Our technology behind it.
Launch the client area and partner area under your own name, logo and colours, on your own domains — with the products that match your licence, markets and plan.
BrandingLogo, colours and brand name across client and partner areas.
Custom domainsRun on addresses such as portal.yourbrokerage.com.
Your feature setAdd PAMM, copy trading, automatic KYC or extra PSPs for your brand.
Choose by team size and the integrations you need. Both plans include the client area, partner area, helpdesk, emergency support and custom development.
DARKLIGHT FX plan comparison (prices in USD per month)
FeatureCompare plans
Standard Top pickFor small brokers and startups, up to 12 managers.$999 / mo
Unlimited For large brokers with unlimited managers.$1,999 / mo
Manager accounts
Up to 12
Unlimited
Client Area
Included
Included
Partner Area
Included
Included
Emergency Support
Included
Included
Helpdesk
Included
Included
Custom Development
Included
Included
PSPsNumber of payment service provider integrations included.
5
10
Brokeree PAMM or Social Trading
Not included
Included
REST & Client API
Not included
Included
Automatic KYCAutomated identity verification through an integrated KYC provider.
Client management, KYC review, MT5 account creation, trading groups, deposits and withdrawals, payment methods, trade history, a support desk, IB management and role-based admin controls — with the client area and partner area on both plans.
How does the CRM connect to MetaTrader 5?
Through our Open API Bridge, which connects to your MT5 server with a manager account you provide. It handles account creation, groups, balance operations and trade data. Learn more.
What do you need from us to onboard?
Access to your MT5 server (manager credentials with the right permissions), details of your trading groups, your payment providers and KYC provider accounts, branding assets and the domains you want to use.
Can we run the platform under our own brand?
Yes. The client and partner areas can use your brand name, logo, colours and custom domains. See white-label options.
What is the difference between Standard and Unlimited?
Standard supports up to 12 managers and 5 PSPs. Unlimited adds unlimited managers, 10 PSPs, Brokeree PAMM or Social Trading, REST & Client API and Automatic KYC. A one-time setup fee applies to both.
How is access to sensitive data controlled?
Each staff member has a role that limits what they can see and do, and administrative actions are recorded in an audit trail. Read more about security.
What happens in a demo?
We walk through the products relevant to your brokerage, answer integration questions and outline the implementation steps and pricing for your setup.
Get started
Let's Map Your Brokerage.
Tell us about your brokerage, trading servers and partner programme. We'll come back by email with next steps and a time for your demo.